The Power of Compassionate and Emotionally Intelligent Leadership: Navigating the New Reality

Marian Temmen
3 min readJun 9, 2020

The COVID-19 pandemic has brought unprecedented challenges and economic turmoil, leaving no doubt that the world is hurting and facing an uncertain future. These difficult times call for a special kind of leadership — leadership that is not only compassionate but also emotionally intelligent.

In this article, we aim to define the qualities of compassionate and emotionally intelligent leaders that our world desperately needs as we navigate through this pandemic and embrace the New Normal.

A compassionate and emotionally intelligent leader is someone who thinks with both their head and their heart. They collaborate, engage, and truly listen to their followers, seeking to understand their needs and provide solutions rather than imposing decisions upon them. These leaders possess empathy, compassion, and the intelligence to recognize and respect the emotions and experiences of others.

This style of leadership acknowledges that each member of a community is significant and essential, playing a crucial role in society. It strives to motivate and guide followers toward individual productivity and overall well-being.

Research has identified several key traits and characteristics of compassionate and emotionally intelligent leaders. Let’s explore four of them:

  1. Passion: Passion is an intense enthusiasm and strong desire for something. Leaders who are passionate inspire their followers and those around them. They view their work as a true passion, not just a job. Take Steve Jobs, the founder of Apple, as an example of a passionate leader who revolutionized the technology industry.
  2. Influence: Influencers have the capacity to motivate others to behave in a certain way. Unlike managers, they inspire action. George Washington, the military and political leader during the American Revolution, galvanized and led a united movement to victory in the war of independence, eventually becoming the first president of the United States.
  3. Persistence: Persistence is about continuing with a course of action despite difficulties and opposition. Leaders who are persistent have the courage and ability to pursue their goals, even when faced with significant challenges along the way. Martin Luther King Jr., the iconic civil rights leader, demonstrated immense persistence in his pursuit of a just society, ultimately paying the ultimate price for his dream.
  4. Teamwork: Compassionate and emotionally intelligent leaders prioritize teamwork and create an environment of interdependence among team members. They ensure that collaboration is preserved toward a shared destiny. Nelson Mandela, the leader of South Africa’s struggle for political freedom, exemplified teamwork by valuing the collective and refusing to betray his team, even after years of imprisonment.

These examples illustrate the transformative power of compassionate and emotionally intelligent leadership. These leaders emerged during times of great need and made sacrifices that continue to impact and inspire us today.

Given the current global crisis, this is precisely the type of leadership we need to successfully navigate this treacherous journey and fully embrace the New Normal. It’s about understanding that people want to be part of something meaningful and being genuinely concerned about their motivations and aspirations. Compassionate and emotionally intelligent leaders provide their selfless best to support and inspire others in the process.

Research shows that compassionate and emotionally intelligent leadership is about influence, not authority. It unleashes the full potential of individuals, organizations, and entities, motivating and guiding them toward realizing their capacity for greatness.

The coronavirus outbreak has brought immense suffering, both economically and socially, and its impact will be felt for a long time. Compassionate and emotionally intelligent leadership offers a sense of direction and purpose, leading to higher productivity in individuals and the overall economy.

These leaders inspire, unite, and ensure that their followers function as a cohesive unit. They understand that lasting greatness is achieved through teamwork, not individual efforts. They lead by consensus, recognizing that collaboration is key to success.

Fortunately, compassionate and emotionally intelligent men and women still exist among us. They are passionate, selfless, visionary, influential, unifying, and persistent — individuals who, with the right platform and support, can inspire and lead us toward unimaginable successes.

In conclusion, compassionate and emotionally intelligent leadership is not about commanding but about serving. It is the type of leadership we need now and beyond the COVID-19 pandemic. Let us embrace this style of leadership and create a brighter future for all.

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Marian Temmen

Strategic Sourcing and Procurement Leader | Business/Supply Chain Transformation | Change Advocate